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Hal Becker

Hal on the art and science of effective salesmanship, the key to success

At the age of 22, Hal became the #1 salesperson (out of 11,000) for Xerox. Six years later (in 1983), he formed Direct Opinions, one of the first customer service telemarketing firms. Around that time, he contracted and beat cancer and later formed the nonprofit Cancer Hotline of Cleveland. He donates proceeds from his two books, including his national bestseller, Can I Have 5 Minutes Of Your Time?, to the "Hotline". 

Hal Becker

In 1990, Hal sold Direct Opinions to concentrate on his lecture-seminar career. As an internationally known strategist on power selling, sales management and customer service, he makes over 150 presentations yearly. 

At Your Service - Calamities, Catastrophes and Other Curiosities of Customer Service

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